Consumer support
Complaints Book
Register a service complaint or grievance using this form and keep your confirmation with its date and tracking number.
Support channel
Your request deserves a clear response.
Service complaint: dissatisfaction related to a product or service. Grievance: dissatisfaction with customer service or other matters not directly linked to the product or service.
Once finished, you will see a confirmation you can print or save as a PDF. Keep its number for future inquiries. Service complaints and grievances are handled within the 15 business days provided for by Peruvian regulations.
You can also write to contacto@jasbaigorria.com and include your registration number. Registering a service complaint or grievance is free and does not limit other rights.
More information in the official Indecopi guidance.
Registration confirmation · JAS BAIGORRIA
Your request has been registered.
JAS BAIGORRIA · Legal address: Chiclayo
- Number
- Date and time (Peru)
- Type
- Consumer
- Document
- Telephone
- Purchased item
- Product or service
- Declared amount
- Details
- Request
- Provider actions or observations
- Under review. The response will be sent in writing to the registered email address.
Keep this confirmation. Check the status on this page using your registration number and email address, or write to contacto@jasbaigorria.com. Submission does not limit other consumer rights.