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Cancellations and refunds
Each engagement has its specific terms; here you will find the procedure for requesting a review.
Updated September 27, 2026
Before paying
Review the proposal or listing for reservation periods, start date, included services, rescheduling policy, and cancellation terms. If relevant information is missing, request it from contacto@jasbaigorria.com before confirming.
Request a cancellation or change
Write to contacto@jasbaigorria.com with your name, booking or purchase reference, service or product, and request. We will acknowledge receipt and review the accepted proposal, execution status, completed delivery, and applicable legal rules. You may register a formal complaint through the Complaints Book.
Assessment and refund
Eligibility, amount, and refund method depend on the terms disclosed before contracting and the rights recognized by law. General exclusions that remove non-waivable rights do not apply. If a refund is due, its calculation and processing method will be communicated in writing; the payment provider may have its own crediting timelines.
Third-party bookings and products
Sessions booked through Cal.com and products sold on an external platform are also subject to the information and terms presented in that channel. We can help identify the correct channel using the transaction reference.
Need help?
Write to us to clarify a term or exercise a right. You can also use the Complaints Book to submit a formal service complaint or grievance.